AI front door
AI receptionist
A dedicated surface for the after-hours, lead-capture, and FAQ flows the spec treats as one of the sharpest wedges in the whole product.
AI receptionist surface is live
This gives the product a real place for automated front-door behavior instead of leaving it as a vague future integration.
Ready
1
Scenarios ready for confident use.
Training
1
Scenarios still being shaped and trained.
Watch
1
Scenarios that need tighter boundaries or clarity.
Channels
3
Different channels represented in the receptionist surface.
After-hours trial booking
phone
This is one of the highest-leverage flows in the spec, and it needs to feel trustworthy enough to act like a real front-desk teammate.
Next move: Tighten kids-program routing and FAQ confidence
Missed-call SMS follow-up
sms
A strong missed-call recovery loop can turn otherwise-lost attention into booked trials without adding late-night admin burden.
Next move: Connect with lead and trial context more deeply
Website question triage
web
The AI should know when to answer directly and when to step back so it never sounds confident about something fuzzy.
Next move: Improve pricing clarity and location nuance