Conversations
Delivery intelligence
Webhook ingestion
Provider events mapped into message state, suppressions, reply inbox, and analytics.
Event stream
Event map
email.delivered
ResendmappedMaps to conversation_messages.delivered_at and status delivered.
Design ready
email.opened
ResendmappedMaps to opened_at and analytics open rate.
Design ready
email.clicked
ResendmappedMaps to clicked_at and conversion attribution.
Design ready
email.bounced
ResendreceivedCreates email suppression and marks message failed.
Needs secret
message.inbound
TwilioreceivedCreates inbound reply, opens SLA, and pauses automation.
Needs secret
message.opt_out
TwiliomappedCreates SMS suppression and blocks future sends.
Design ready