Reply operations
Reply inbox
Inbound replies, staff ownership, SLA urgency, and draft-ready responses in one place.
5
Replies
2
Needs reply
2
Drafts
Inbound queue
Isla Morgan
draft readypositiveAppreciate the message. Can you send through the best beginner times?
Dom Favaloro · Reply today
8 min ago
Ryan Patel
needs replyobjectionThanks, that sounds good. What is the next step and how much is the membership?
Sarah Chen · Reply within 30 min
24 min ago
Mia Kim
needs replyobjectionThanks, that sounds good. What is the next step and how much is the membership?
Sarah Chen · Reply within 30 min
3h ago
Oliver Nguyen
assignedpositiveAppreciate the message. Can you send through the best beginner times?
Dom Favaloro · Reply today
4h ago
Chloe Singh
draft readyneutralAppreciate the message. Can you send through the best beginner times?
Luca Rossi · Reply today
5h ago
Staff SLAs
Front desk
15 minNew replies and trial booking
Coach owner
Same dayPost-class outcomes
Membership owner
24 hoursConversion decisions