Workflow engine
Lead automation builder
Configure gym-specific lead flows with triggers, conditions, waits, staff tasks, message drafts, safety gates, run history, and audit-ready behaviour.
3
Flows
1
Ready
1
Safe
System design
If this happens, Tatami does the next safe thing
The first live chain is wired into lead actions. This builder is the product surface for making those chains configurable instead of buried in code.
Trigger
Trial booked, sign-in, completed, no reply, lost
Condition
Waiver missing, kids program, owner unassigned
Action
Task, template, wait, stage move, notify staff
Safety
Quiet hours, consent, suppress if replied, approval
Automation flows
Trial booked arrival engine
readyTurns a new trial booking into waiver check, prep message, and coach greeting without staff remembering each handoff.
23
Enrolled
4
Skipped
19
Done
+14%
Lift
Post-trial close ladder
safe modeWhen a coach marks trial completed, create same-day follow-up, wait for reply, then create an owner close-call fallback.
16
Enrolled
2
Skipped
11
Done
+22%
Lift
Lost lead reactivation
draftAfter cooldown, create low-pressure nurture with source context, suppressions, and quiet-hour protection.
9
Enrolled
3
Skipped
4
Done
+6%
Lift