Reputation
Review management
Bring public and internal feedback into one queue so praise, friction, and urgent response moments all feed the product.
Review management is live
The growth layer now has a reputation surface connected to campaigns, AI receptionist learning, and operational quality.
Positive
1
Positive reviews or feedback worth amplifying.
Mixed
1
Mixed signals that may need context.
Urgent
1
Urgent feedback that needs fast handling.
Sources
3
Review sources currently represented.
positive
A parent praised the kids coaching and arrival experience; this should feed proof into campaigns and website copy.
internal
mixed
A billing recovery interaction felt abrupt, which matches the insight surfaced elsewhere in the product.
urgent
Trial confusion was handled, but the response should become a learning input for AI receptionist FAQ boundaries.