Tenant workspace

SITEMAP.XML operating spine

Live workspace

sitemap.xml

Conversations

Send governance

Quiet hours and throttling

Business-hour delivery windows, guardian-safe pauses, and frequency controls before live sending.

SMS weekday window

Hold queued SMS until next send window.

active

SMS weekend window

Convert urgent sends to staff tasks outside hours.

review

Email delivery window

Allow email sends but cap frequency by lead.

active

Guardian-safe pause

Pause automation when child, waiver, medical, or guardian language needs staff review.

active