V0.2 tenant workspace

SITEMAP.XML operating spine

Org context: sitemap.xml

Lead/member intake

Intake workbench

Convert enquiries into trials, trials into members, and early intent into a clean onboarding handoff.

Intake layer is active

Leads now have completeness checks, conversion readiness, and draftable handoff actions before they become members.

Tracked

5

People currently moving through the intake board.

Ready

2

Trial-complete or converted leads ready for member handoff.

Missing

3

Open intake fields that should be completed before conversion.

Queued

0

Queued lead actions waiting in draft replay.

Isla Morgan

Kids BJJ · Website enquiry · owner: Dom Favaloro

trial

score 100

Due

Before trial

Readiness

medium

Stage

trial booked

Confirm trial arrival, waiver, and coach owner.

Confirm trial

Confirm guardian, waiver, and arrival instructions

Prepare follow-up

Queue post-trial message and coach owner note

Ryan Patel

Adult Fundamentals · Walk-in · owner: Sarah Chen

nurture

score 82

Due

Today

Readiness

medium

Stage

follow up due

Complete trial session before handoff.

Missing trial session

Prepare conversion

Confirm plan, billing start, family permissions, and first month pathway

Nurture

Send a tailored follow-up using trial outcome and timetable fit

Mia Kim

Women’s No-Gi · Instagram DM · owner: Sarah Chen

conversion

score 82

Due

Within 48h

Readiness

high

Stage

trial completed

Complete trial outcome before handoff.

Missing trial outcome

Prepare conversion

Confirm plan, billing start, family permissions, and first month pathway

Nurture

Send a tailored follow-up using trial outcome and timetable fit

Oliver Nguyen

Kids BJJ · Sibling referral · owner: Dom Favaloro

complete

score 82

Due

This week

Readiness

high

Stage

converted

Complete trial session before handoff.

Missing trial session

Finish onboarding handoff

Open member creation with family, payer, and program context

Chloe Singh

Adult BJJ · Phone call · owner: Luca Rossi

capture

score 100

Due

Today

Readiness

low

Stage

new enquiry

Capture goal, constraints, and first trial path.

Book trial

Match program, answer pricing question, and book a beginner-safe trial

Close later

Mark as not ready and schedule a low-pressure nurture check

Queued Intake

No queued intake actions

Trial confirmations, nurture steps, and conversion handoffs will appear here before database apply.

Handoff Rules

Capture

Name, program, source, owner, and first question must be visible before trial booking.

Trial

Trial session, waiver/guardian context, coach owner, and arrival instructions must be clear.

Conversion

Plan, payer, billing start, family permissions, and first 30-day milestone move into onboarding.