Flows
Flow review
New enquiry response ladder
Tune the trigger, audience, steps, template dependencies, safety rules, and ownership before saving the next draft.
Activation state
review
Starter flow. Saving creates a draft revision.
Edit flow draft
Journey map
Step 1 · Day 0
First enquiry reply
Consent or inbound enquiry context
Step 2 · Day 1
Call if no reply
No response after first message
Step 3 · Day 3
Beginner timetable
Email present