Insight layer
Reporting and insights
Retention, trial conversion, fill rate, and commercial signals now have a home inside the product rather than living only in exports or intuition.
Reporting layer is live
This gives the system a real insight surface, which is one of the last big product categories we were missing.
Up
2
Signals currently trending positively.
Watch
1
Signals that deserve a closer operational watch.
Highlights
4
Total insight tiles in the current board.
Signal types
3
Different types of business signal currently represented.
Insight board
Trial conversion
up42%
Up from last month, mostly driven by stronger kids follow-up and timetable clarity.
30-day retention risk
watch11 members
Attendance softness plus failed payments are clustering in the same household segments.
Class fill rate
flat78%
Kids and fundamentals classes are pulling most of the load; mornings remain steady.
Retail attach rate
up18%
New members are buying belts and rashguards earlier in the onboarding journey.