AI retention
Churn prediction
Surface members who may drift before they disappear, with clear reasons and small human next actions.
Churn prediction surface is live
This gives the AI retention layer a real operating board with named people, reasons, and next steps.
High risk
1
Members who need fast, personal attention.
Medium risk
1
Members where a small nudge may prevent drift.
Low risk
1
Members who look stable but still benefit from clean operations.
Signals
3
Total AI retention signals currently visible.
Luca Rossi
Attendance has dropped while comp focus and recovery notes are increasing.
The useful version of churn prediction explains the pattern clearly and gives staff a small, respectful next move.
Suggested action: Coach check-in before the next open mat
Ava Nguyen
Trial momentum is fragile because waiver and parent follow-up are still unresolved.
This is not a cancellation signal yet; it is the point where a calm nudge can stop uncertainty from becoming drift.
Suggested action: Parent-facing reassurance and second-visit reminder
Alessandro Rossi
Family engagement and kids attendance are stable, with only pickup/admin friction showing.
Low-risk members still benefit from tiny operational kindnesses that make staying easy.
Suggested action: Keep permissions and grading reminders tidy