Operations hub
Front-desk command center
One place to watch the sessions that are filling, the payments that are wobbling, and the drafts still waiting to be applied.
Waitlist pressure
2
Upcoming sessions currently carrying waitlist demand.
Recovery issues
1
Failed payment attempts that still need a human decision.
Overdue invoices
1
Invoices in overdue status across the workspace.
Linked members
3
Family-linked members who need household-aware handling.
Active drafts
0
Local write drafts still waiting for apply.
Desk ops
0
Queued attendance, invoice, waitlist, and household desk operations.
Messages
0
Queued member-facing or staff-facing notes and messages.
Class ops
3
Urgent class operations reviews across check-in, cover, waitlist, and roster.
Class operations spine
Competition Open Mat Saturday
coach roster · owner Luca Rossi · score 100
4 roster flags need coach acknowledgement.
High-energy mixed roster with visitors and comp athletes; coaches need a better one-screen briefing surface.
Kids Fundamentals
check in · owner Dom Favaloro · score 93
4 members waiting for capacity movement.
Review arrivals, blockers, and roster notes for Kids Fundamentals.
Friday front desk close
cover · owner Operations lead · score 86
No confirmed cover owner yet.
Front-desk continuity matters for check-in, waivers, and recovery follow-up, so cover gaps should stay highly visible.
Waitlist automation
waitlist · owner Front desk · score 82
Kids Fundamentals: 4 waiting.
Adult Fundamentals: 2 waiting.
Review promotion order, expiry windows, and family constraints.
Monday 4pm Kids BJJ
cover · owner Head coach · score 62
A substitute may be needed depending on travel; this deserves its own operational lane instead of a Slack memory test.
Kids BJJ Monday 4pm
coach roster · owner Dom Favaloro · score 61
3 roster flags need coach acknowledgement.
Pickup notes and first-trial children are clustering in this session, so coaches need a sharper roster view than the general class page gives them.
Ops Reviews
6 operating areas connected
4 watch items, 3 urgent items, and 8 blockers are visible across class operations.
Action lanes
Waitlist lane
6 held spots are waiting for cancellations or more capacity.
Recovery queue
1 failed payment attempt currently need follow-up.
Households
See linked parents, children, payers, and outstanding balance from one list.
Restructure households
0 queued merge or split changes currently sit in draft review.
Check-in lane
21 roster entries still need an arrival outcome in the active session.
Draft execution gate
0 queued recovery actions and 0 active drafts are ready for apply review.
Communications queue
0 queued recovery messages, attendance notes, and billing notes are waiting in one place.
Shift signal
Today has a clear operational spine
The active check-in focus is Kids Fundamentals, 2 session are under waitlist pressure, and $199.00 is sitting overdue.
Waitlist watch
Recovery watch
Draft watch
Draft queue is clear
No active local submissions are waiting to be applied.
Desk ops watch
No queued desk ops
Household changes, attendance notes, invoice ops, and waitlist outcomes will show here once staff starts queuing them.
Communications watch
No queued communications
Recovery actions, attendance notes, and invoice notes will show up here once staff starts queueing them.