Mark StevensOn hold
Adult member · mark.stevens@example.com
Unlimited BJJ
Mark Stevens
Watch38
Hold management
Hold
People OS
Members
Active
2
At risk
0
Trials
1
Kids
2
On hold
1
Live model
Hold segment
74
Health
1 holds to manage
Hold management should have a return date, reason, billing treatment, and staff owner for reactivation. 2 operating signals are currently open.
Attendance shape
30 day rhythm
2011
Lifecycle mix
Operating load
Training2
Trial1
Review0
Family2
Lifecycle command
Convert, train, save, protect
Convert
1
Trial, pending, and first-week profiles that need a clean handoff into membership.
Ava NguyenConfirm next class and follow-up
Train
2
Healthy training members with normal rhythm, clear payer context, and low operational drag.
Sarah ChenKeep next booking warmAlessandro RossiKeep next booking warm
Save
0
Attendance, billing, medical, or guardian signals that need staff ownership before churn.
No open profiles
Protect
4
Parents, juniors, holds, and family access items that need permissions and visibility kept tidy.
Alessandro RossiKeep next booking warmMaria RossiConfirm child access and payment authorityMark StevensCheck medical note before return
Family readiness